Support Form

We are open to all kinds of suggestions, bug reports, and questions. Please contact us using the web-form. We will consider your letter and reply as quickly as we can. Maximum waiting time for registered customers is 24 hours, even on weekends and holidays, but normally we respond within a few hours. Maximum waiting time for other customers may be 48 hours (usually much shorter). Your questions are carefully read by our support team and, if needed, discussed with the programming staff to give you a detailed and competent answer.

Important! Please fill out this form if you have lost your registration data.

Your name:*
Your email:*
Are you a registered customer?* Not yet Yes
Your computer experience level:*
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Ask your question / describe your problem (English or German only, please): *

Warning! After sending your message, you will receive an auto-response from our system immediately. If you do not receive any auto-response, please check your spam folder. While the message may be delayed (for example, by greylisting filters), no message at all means that something is wrong. Did you mistype your email? Please feel free to contact us again if you have any doubts about your previous message.

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Version 5.0. Build 270 from 4/10/12
Booknizer: book organizer
Paper, electronic and
audio books!

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